Privacy Policy.

Privacy Policy – PML Fire Protection

Last updated: 12.11.2025

1. Introduction

Welcome to PML Fire Protection, trading under Planning Manager Ltd (“we”, “our”, or “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website (www.pmlfireprotection.co.uk), contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Company name: Planning Manager Ltd (trading as PML Fire Protection)
Registered address: Moor Barn, Little Shelford, Cambridge
Email: fire@planningmanager.co.uk
Website: pmlfireprotection.co.uk

We operate within the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. Information We Collect

We may collect the following types of information:

Personal Identification Information:
Name, email address, phone number, company name, address, and other contact details provided through contact forms or service requests.
Technical and Usage Information:
IP address, browser type, device information, and how you interact with our website (collected automatically via cookies and analytics tools).
Communication Data:
Information you provide when contacting us by email, form submissions, or phone.

We do not intentionally collect sensitive personal information unless voluntarily provided by you.

4. How We Collect Information

We collect information in the following ways:

When you fill out contact or enquiry forms on our website.
When you communicate with us directly via email or telephone.
Automatically through website cookies and analytics tools when you browse our website (see Cookies section below).

5. How We Use Your Information

We collect and use your personal data for the following purposes:

To respond to your enquiries and provide requested information or services.
To manage our business relationship with you.
To improve website functionality, performance, and user experience.
To comply with any legal or regulatory obligations.

We do not use your personal information for automated decision-making or profiling.

6. Sharing Your Information

We value your privacy and confirm that:

We do not sell, trade, or share your personal information with any third parties for marketing or commercial purposes.
Information may be disclosed only if required by law, regulation, or governmental request.
Wix, our website platform, may process data as a third-party service provider strictly for website functionality, hosting, and security purposes in accordance with their privacy standards.

7. Data Security

We take the protection of your data seriously.
Our website is built and hosted on Wix, which uses industry-standard security measures including encryption, secure servers, and firewalls to safeguard your data.
We also implement administrative and technical measures to protect against unauthorised access, disclosure, alteration, or destruction of your information.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and to analyse website traffic.
You can choose to accept or decline cookies through your browser settings.

For more details, please see our Cookie Policy (if applicable).

9. Your Rights (Under UK GDPR)

As a data subject, you have the following rights:

The right to access your personal data.
The right to correct or update inaccurate information.
The right to request deletion (“right to be forgotten”).
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (if processing is based on consent).

To exercise any of these rights, please contact us at [Insert contact email].

10. Children’s Privacy

Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal information, please contact us and we will delete such data promptly.

11. Links to Other Websites

Our website may contain links to other websites.
We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies when visiting external links.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or website functionality.
Any updates will be posted on this page with a revised “Last updated” date.